Select File -> Preferences (Sonos -> Preferences on the Macintosh). If you are using the Sonos Controller for PC or MAC, please follow the steps below:ġ. Select Wireless Channel to change channels. Select System Settings -> Advanced Settings.ģ. Press the Music button to go the Music Menu.Ģ. To change to the wireless channel go to: If you are using the Sonos CONTROL, please follow the steps below:ġ. It is important to keep the router and Sonos channels apart, so if Sonos is at 1, the router should be at 6 or 11.Īnd if Sonos is at 11 the Router should be at 1 or 6.įor each channel, please wait 5 minutes and then submit a diagnostic of your Sonos system and then reply to this thread with the three different diagnostic numbers.Here is a link showing you how to Submit system diagnostic If you have set the wireless channel on your Router we need to get a diagnostic per channel option in Sonos. Once the BRIDGE is moved follow the steps below. Make sure the Sonos BRIDGE is at minimum 3feet (1meter) away from the router and any other wireless device(s). Due to this issue, wireless Sonos units will not be able to connect or experience drop outs. Test for damage Check nearby devices Check your internet connection Check your router Check YouTube Musics servers Relaunch the app Update the app. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. It’s a bit late here but I’ll try and reboot them tomorrow. Can't Connect to Sonos Quote Add to favorites Share This topic has been closed for further comments. Well, my Sonos One’s in the kitchen play fine via Roon after the Sonos update but I still can’t get Roon to work with my Play 5s (Gen 2) in the living room (except via Airplay of course). The devices will still work, they just won't receive regular feature. Check for any Pandora app updates within the app store on your device and. Streaming music player manufacturer Sonos will stop sending out software updates to some older devices after May 2020. I have reviewed the diagnostic and see a very high level of wireless interference on the Sonos BRIDGE. If some of your Sonos products are missing from your Rooms list after you’ve wired a Sonos product, reboot all missing Sonos products in your household, then go to Settings > System > Network > Wireless Setup to connect them to the Wi-Fi network. 1 reply After i installed the latest update i can no longer connect to Sonos. Ensure that your mobile device is connected to the same WiFi network as your Sonos.
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